Utility assistance
LIHEAP
LIHEAP helps lower-income individuals pay their utility bills. The program is meant for people facing a crisis and cannot pay their utility bill. In Illinois, LIHEAP starts each year on November 1st. Seniors and people with disabilities can apply early, starting September 1st. The emergency assistance component of the program also starts on September 1st.
Unfortunately, many people find that when they need assistance the program does not have funding available. It is important to apply as early as possible every year and never plan to fall behind on your utilities in order to use LIHEAP.
LIHEAP grants are available to all Illinois residents regardless of what utility company provides service. If you have power through your town, or through an electric co-op, or if you use propane, heating oil, or coal in your furnace, you are still eligible for a traditional LIHEAP grant. The agency in your area will know how to help you. To apply, contact a Community Action Agency in your area to make an appointment. Search by county.
To obtain more information on LIHEAP, visit the Illinois Department of Commerce LIHEAP website.
Utility Companies
Utility companies also provide assistance. You can receive funds through these programs in addition to any LIHEAP funds you may receive. These programs might have different eligibility criteria. Sometimes you can apply for them at the same place where you apply for LIHEAP. To find out more about these programs, call your utility or visit its website:
Ameren Illinois – Warm Neighbors, Cool Friends: Call 888-690-5700
Com Ed – Residential Special Hardship Fund: Call 800-334-7661
Nicor – Nicor Gas Sharing Program: call 888-642-6748 or visit:
North Shore Gas – Share the Warmth: Call 866-556-6004
Peoples Gas - Share the Warmth: Call 866-556-6001